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WHAT´S NEW ?
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The key to succes is to be found in your client data base !
Even since the early days of commerce, the traders have tried to valorise wealth depending on the constitution of their clients. As long as the markets were big and the demand sufficient, it was enough to propose a good product for it to sell well. Nowadays, the competition and the offers are so, that the consumer goes from one supplier to the other, so it has become of the utmost importance to make their clients loyal.
The next issue of Story Board is about CRM: Customers Really Matter.
Make your reservation now:
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Qualitative data of Sopres on line
New communication tools create new requirements concerning cost control, quality and completeness of the collected consumer data.
Sopres Connect opens the gate to the data files of Sopres and address technology in order to enhance the efficiency and quality in interactive contacts. Sopres Connect is using the internet technology and can be integrated in software applications to check names and addresses and to enhance your customer records with additional information.
In a call center a phone number can be changed to a name and address using Sopres Connect. Contact points of consumers can be enhanced with data such as: age, gender, family composition, purchase power indicators. The operator can focus on service and sales, and not on collecting data.
Webregistrations can be checked in real time to facilitate decisions on offering, pricing and integration in client database.
For more information:
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MARKETING DAY - 25 MARCH 2004 - IMAGIBRAINE
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JAMESMAIL:
NEW SOPRES PRODUCT !!!
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GOODIES
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Where lives your namesakes ?
Do you want to know how many people have the same name as you ? And where they live ? You can produce here your own map.
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ONLINE SOLUTIONS
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Road 65 Interactive
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Improving address accuracy
In the dialogue with your clients, use at least a correct address. Road 65 Interactive gives you an instant address verification in an on-line single-record look-up.
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FREE BOOK
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Vademecum La loi sur la vie privée/De wet op de privacy
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This manuel advices you aboute the application of the Privacy law.
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